We will ship the items within 2 business days of receiving cleared payment. The items will be shipped out from Hong Kong by FedEx, or Hong Kong Post for international orders. Shipment usually takes 2-6 business days to arrive depending on the shipping location (Asia/Asia Pacific: 2-4 days, Europe: 4-6 days, Canada/North America: 3-5 days). Buyers are responsible for the import duties, custom tax, or other charges if there is any. Shipping insurance is not included in the offer, please contact us for the quote and options. For local orders, shipment will be handled by Hong Kong Post or SF Express. Tracking information will be provided after the shipment is dispatched.
Shipping rates for Cameras & Lenses are HK$500 (International) and HK$90 (Local Delivery). Shipping rates for Camera Accessories are HK$250 (International) and HK$38 (Local Delivery).
Payment can be settled by Visa, MasterCard, American Express, JCB Cards and Apple Pay. You can also choose to pay by PayPal, Direct Bank Transfer or Cash on Pick up. Orders may be cancelled automatically if payment has not been settled. Back orders are possible and it is advised to contact us in advance.
Our website is secured under the Secure Socket Layer (SSL) environment to ensure safety for your shopping experience. An SSL certificate is a digital certificate that authenticates a website’s identity and then encrypts and protects your information sent to the website. A padlock symbol and the “https” prefix in front of the URL address in your web browser show that you are secured with the SSL technology.
Our site is also tested on a daily basis with the McAfee Security Scan to acquire the McAfee Secure certification.
Return Policy for Faulty Goods
We offers a 14 days replacement policy if the item sold is found to be defective by the manufacturers. All items returned must be in NEW condition and with all the original intact packaging and papers. Replacement items will be delivered after the return shipment is received and defect is confirmed. Buyer is responsible for the return shipping cost. Shipping and insurance charges are not refundable.
We reserve the right at all times to vary, change, alter, amend, add to or remove any of these terms. Please ensure that you review these terms each time you use the websites as you will be deemed to have accepted a variation if you continue to use the website after the variation has been posted.